Return Policy

What if I receive a damaged or defective candle? 

We take great care in packaging our candles to ensure they arrive in perfect condition. However, if you receive a damaged or defective candle, please contact our customer support team (support@soliscandles.com) within a week of receiving your candles. We will be happy to assist you and arrange for a replacement or refund.

Can I return or exchange a candle? 

Due to the nature of our products, we generally do not accept returns. However, customer satisfaction is important to us, so if you have any concerns about your purchase, please reach out to our customer support team (support@soliscandles.com), and we will do our best to find a satisfactory solution.